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Provider Queries
Queries
Service Providers
Walk-in Centres
Chronic Medicine
Fax: 0800223670/680
  • 0860002108
  • chronicmeds@bonitas.co.za
First Time Claim
  • 0860002106
  • claims@bonitas.co.za
General Queries
Whatsapp: 0600702491
  • 0860002108
  • queries@bonitas.co.za
Hospital Authorisations and Admissions
Fax: 0860002145
  • 0860002108
  • hospital@bonitas.co.za
Membership Updates
  • 0860002108
  • membermaint@bonitas.co.za
Provider Queries
  • 0861112666
Report Fraud, Waste & Abuse
Fraud: fraud@medscheme.co.za
WhatsApp: 0313084664
SMS: 33490
  • 0800112811
  • information@whistleblowing.co.za
Submitted Claims
  • 0860002108
  • queryclaims@bonitas.co.za
BonCap Queries
BonCap Service Providers
BonCap Walk-in Centres
BonCap Whistle Blowers
Toll Free Fax: 0800 212 689
Postal: FREEPOST KZN665, MUSGRAVE, 4062
SMS: 33490
WhatsApp: +27 31 308 4664
Mobile APP: Available on the Google Play and Apple App Stores
  • 0800232320
  • BonCap@whistleblowing.co.za
  • www.whistleblowing.co.za
Chronic Medicine
  • 0861239333
  • BonCapChronic@bonitas.co.za
Emergency Ambulance Services: Bonitas SOS
  • 0861239333
  • bonitasclaims@europassistance.co.za
General Queries
Whatsapp: 060 042 9254
  • 0861239333
  • boncap@bonitas.co.za
Hospital Authorisations and Admissions
  • 0861239333
  • BonCapAuthorisations@bonitas.co.za
Report Fraud, Waste & Abuse
WhatsApp: +27 31 308 4664
  • 0800232320
  • BonCap@whistleblowing.co.za
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Call an ambulance

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Call 0860 555 505 to request an ambulance.

Provide your name, telephone number and medical aid number.

General queries

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Call: 0860 002 108
WhatsApp: 060 070 2491
Email: queries@bonitas.co.za
Provider Queries: 086 111 2666

Report fraud, waste & abuse

Call Now

Call: 0800112811
SMS: 33490
WhatsApp: 0313084664
Email: 
information@whistleblowing.co.za
fraud@medscheme.co.za

Call an ambulance

Call Now

Call 0860 555 505 to request an ambulance.

Provide your name, telephone number and medical aid number.

General queries

Call Now

Phone: 0861 239 333
Email: boncap@bonitas.co.za
WhatsApp: 060 042 9254

Report fraud, waste & abuse

Call Now

Phone: 0800 232 320
Email: 
BonCap@whistleblowing.co.za
WhatsApp: 031 308 4664

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