Bonitas Member App

The Bonitas Member App gives you simple, secure access to your medical aid information – anytime, anywhere. Designed to make your life easier, the app lets you stay in control of your benefits, claims, documents, and wellness tools with just a few taps.

Managing your medical aid is easy

What you can do on the app:

• Consult with a doctor through virtual care

• See the balance of your savings and/or day-to-day benefits
• Find doctors, hospitals and pharmacies on our network easily
• Access and download documents such as tax certificates and monthly statements
• View your plan brochure
• Chat to a skilled agent in real-time to get information and solve queries (8am to 8pm, Monday to Friday and 9am to 1pm on Saturdays)

• Access your digital membership card, everywhere you go
• Update your physical address
• Upload and search for claims

• Complete a wellness questionnaire

• View and request hospital and chronic authorisations
• Activate your international travel cover when planning to travel internationally
• Complete mental health assessments