Need help?

To find a provider on your network, you can use the Bonitas Provider Locator available on the Member Zone and Member App. This tool allows you to search for doctors, specialists, hospitals, and pharmacies within your network.

It’s an additional benefit amount that can be used to pay for eligible out-of-hospital claims once activated. Check your plan brochure to see your available Benefit Booster allocation and the actions you need to complete to fully unlock your benefit.

You can add a dependant by completing a ‘change of dependant’s form’. The form is available from your broker, your nearest walk-in centre or your Human Resources department if your medical aid is provided through your employer.

You can access your benefits on the following digital platforms:

• Member App
• Member Zone

These platforms give you a clear view of all the benefits available to you.

You can update your details by logging in to the Member App, then tap on the menu icon and select ‘Membership’. Tap on the ‘Contact’ dropdown and edit the details you’d like to update.