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SAME CARE. STRENTHENING SYSTEMS.

From 1 June, scheme administration will be managed by Momentum Health, while managed care services will be provided by Private Healthcare Administrators.

Bonitas remains Bonitas — members will continue using the same membership number, benefits and healthcare networks.

Behind the scenes, the systems are being strengthened to better support you. Bonitas continues to place member care at the centre of everything we do, while implementing enhanced systems and partnerships to improve your overall experience.

WHAT REMAINS THE SAME

Your healthcare experience continues uninterrupted while back-office systems are enhanced.
You remain a Bonitas member
Your benefits stay the same
Your medical savings are protected
Your healthcare journey remains uninterrupted
Ongoing treatment continues
Chronic medicine access continues
Digital access remains the same
Call centre number stays the same

WHAT’S IMPROVING

Your healthcare experience continues uninterrupted while back-office systems are enhanced.
Enhanced systems

Improved back-office systems are being implemented to strengthen service delivery and operational efficiency.

Trained service teams

Our knowledgeable service teams are equipped to provide guidance, training and efficient assistance to ensure a seamless broker support.

Improved support

Enhanced systems, streamlined processes and support designed to deliver a smoother, faster and more efficient experience.

Seamless transition

A carefully managed transition with dedicated support, clear communication and minimal disruption to ensure continuity throughout the process.

TRANSITION INFO HUB

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